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These terms and conditions govern the relationship between Crehopa and any final professional purchaser in the context of a system of distance selling.
Any order implies acceptance of these terms and conditions.

Créhopa, limited company with a capital of € 00,000, with its head office at 20 rue Joseph Wauters, 6040 Jumet (Charleroi) registered in:RCC 0407,054,758 - VAT: BE 0407,054,758. Tel: 071 34 24 63 - Fax: 37 071 14 25 - Mail: info@Cré
The validation of your order via the webshop www.Cré implies acceptance of terms and conditions of sale.


Prices of the goods

The prices are presented in euros (€), excluding taxes and shipping costs. The limited company Crehopa reserves the right to change prices at any time.

The amount of VAT is indicated when finalizing the order. If the VAT rate changed, those changes would be reflected on the prices of items in response to changing market conditions and without the customer being notified.

Crehopa could not be held responsible for errors or omissions that may have occurred in the presentation of certain items despite all our precautions.

If you order for first time at Crehopa, a minimum of EUR 250 is required for the first purchase to open your account.


Your parcel will be sent upon receipt of your payment or proof of the execution thereof. We do not accept checks.

Any order placed on the site and delivered abroad (outside Belgium) may be subject to taxes and customs duties which are levied when the parcel reaches its destination. These duties and possible taxes related to the delivery of an item are charge to the customer and are your responsibility. We are not required to check and inform you of customs duties and taxes. Please note that by ordering on the website, you are considered as the official importer and you must comply with all applicable laws and regulations of the country where you will receive the goods. We would like ourcustomers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Crehopa cannot be held responsible for any shipping damage. The customer must check the good condition of his/her parcel(s).

Shipping costs and risks associated with the return are the sole responsibility of the customer.

You will be notified of the delivery date of not available items by phone or e-mail.


We exclusively work with recognized carriers as GLS, Geodis and UPS.
For France, the delivery time is from 48 to 72 hours (if payment or proof received before noon).
For Belgium, Luxembourg and Netherlands the delivery time is from 24 to 48 hours according to the chosen service.
There are no deliveries on weekends. Delivery times are given for information only. A delay in the delivery cannot give the right to a refund.

Delivery is free if the amount of your invoice reaches EUR 500 excluding VAT (to Benelux) and EUR 750 excluding VAT (to France). The remainder of your order does not benefit from this free sending unless your invoice reaches again the required amount.


The order will leave Crehopa from the moment the society is in possession of payment or proof of the execution thereof.
Payment can be made by credit card (secure payment) by bank transfer or international transfer.
Beneficiary Account: 0000000000000
Beneficiary Account IBAN: BE000000000000
BIC Beneficiary: 000000000000000

Rue Joseph Wauters
6040 Jumet (Charleroi)


Intellectual property and personal data protection:
All elements of the website, whether textual or visual, are protected by copyright and are the exclusive property of Crehopa.

Personal data collected during registration are subject to protection. These data are used only for strictly commercial purposes.

The customer has a right of access, rectification and opposition of his/her data. In case of dispute, only the courts of the district of Charleroi will be competent.

We do not take back or exchange the goods unless manufacturing defect or error on our part. In this case, please let us know within 15 days and provide us with your invoice number.


The colour of the beads may be slightly different from one time to another except for Swarovski. The colours of the articles on this site may differ from reality depending on the type of screen or printer you use.

In general:
1. Unless otherwise agreed, our prices are for payment right upon delivery. The debt is portable, without discount, value added tax or any other tax payable by the customer.

2. Crehopa always reserves the right to draw drafts on its customers, from the establishment of the invoice, and to present it for acceptance without the compensation or the novation could be invoked.

3. All invoices are payable at Charleroi (section Jumet) and the emission of draft doesn’t form a dispensation

4. The non-payment of a sum due entails the payability of all sums owing from other deliveries. Current deliveries will only be executed against the submission of a guarantee of our choice.

5. Claims, both as regards the price of supplies and the object thereof, will only be taken into consideration if we receive them in the eight days after reception of the order.

6. Delivery times are based on the availability of the suppliers of Crehopa. If the delivery times as they appear on the purchase order are not respected, the purchaser may proceed to the cancellation of the contested order with the exception of ongoing orders. But first he has to put Crehopa on formal notice to respect the order in a new delay of 15 days. If the customer cancels his/her order, claims for damages could not be claimed, except if the delay ensues from its own fault with the exception of any fault emanating from suppliers of the seller.

The non-payment on the due date of the full amount of the invoice, entails, ipso jure and without prior formal notice, the obligation for the customer to pay an interest of 1% per month or 12% per annum on the amount due from the date of the invoice until the date of payment.

8. Non-payment of the invoice within one month from the due date will result ipso jure, as a lump sum payment, on the basis of art. 1152 of the Civil Code, in an increase by 10% of the sum due with a minimum of EUR 25 plus interest specified in the previous article, and to cover administrative procedures resulting from the non-payment on the due date.

9. The clauses of Articles 7 and 8 also apply on sales to individuals. However, during these operations with non- traders, if there is an incorrect non-fulfilment by Crehopa, Crehopa has to pay to the other party an amount equal to 5% of order value excluding VAT. This compensation is due if it is requested within fifteen days from the date of any fault of Crehopa .
10. Any dispute arising under this contract shall be settled exclusively by the courts of the head office of Crehopa.
11 . Our customers are expected to know these terms when they place orders and undertake to comply fully. If our customers dispute the above conditions, they should let us know by registered letter within eight days after the signature of the purchase order or the sending of the invoice, otherwise, these customers fully accept the above conditions.

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